After completing all the forms and accepting the offer, the money fails to materialise
Last year I received an offer letter on my Barclaycard PPI claim of £7,264.7 dated 10 September.
I completed the acceptance form and returned it immediately. I then changed my name due to marriage, and had to send in proof which they received in November. I have since made numerous phone calls chasing up my claim and keep being given different excuses. I can not afford to keep ringing on their premium rate number, and they are still sending me Barclaycard bills each month even though they owe me substantially more than I owe them. How can they get away with this? AA, Dalton-in-Furness, Lancashire
I have been trying to reclaim missold PPI payments from Barclays on behalf of my mother since September. So far, they have lost five recorded delivery letters after scanning them into their system.
My mother was self-employed when the policy was taken out, which Barclaycard asked us to prove as this is one of the major reasons why they uphold complaints. We have sent this evidence twice (recorded delivery) to no avail. My proposal was simple: give me the telephone number for the person who is dealing with my case and I will fax it whilst he is on the line, so he can confirm he has it. Problem solved. Not for Barclaycard. It won’t give me the person’s number and refuses to ring him. NW, Manchester
Barclays, in both cases, declares that its service “on this occasion fell below the standard we would expect” and “sincerely apologises” for the inconvenience. Its mea culpa would be more touching if it hadn’t been prompted by our intervention. Both customers have been refunded their money and given £100 each in extra compensation. Why is it I feel these are not isolated cases?
If you need help email Anna Tims at your.problems@observer.co.uk or write to Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU. Include an address and phone number.
Posted by admin | Posted on 08-04-2013
Category : Stocks, World News
Tags: approximately, berns, brigstocke, company, ddd group plc., exercised, group, officer, option, ordinary, rights, share, voting, yewdall
DDD Group plc (AIM: DDD, OTCQX: DDDGY, the “Company”), the 3D solutions company, announces that on 8 April 2013 Chris Yewdall, Chief Executive Officer of the Company, and Nick Brigstocke, Senior Independent Director, exercised share options in the Company as detailed below.
Chris Yewdall, Chief Executive Officer of the Company, exercised options over 250,000 ordinary shares of 1p each in the Company (the “Ordinary Shares”) at an exercise price of 10p per share (together the “Yewdall Option Exercise”). Following the Yewdall Option Exercise, Mr. Yewdall’s interest in the Company stands at 2,531,808 Ordinary Shares or approximately 1.9% of the issued ordinary share capital and total voting rights in the Company.
Nick Brigstocke, Senior Independent Director of the Company, exercised options over 200,000 Ordinary Shares at an exercise price of 10p per share (together the “Brigstocke Option Exercise”).
Posted by sysadmin | Posted on 07-04-2013
Category : Business
Tags: anna, credit, guardian, money, number, problem, rights, sim, stranger, tims
All EE will say is an ‘isolated technical error’ is to blame
I bought a mobile phone for emergency use only from Orange, now EE, in 2011 and retained my old phone number. In January this year a message claimed the sim card was invalid. A new one was fitted, but the same problem occurred. I was told the phone was faulty and bought a new handset. Within days messages warned the sim card was invalid and simultaneously showed my credit as being £62.50 and 40p. Again the problem was fixed and again it recurred. Then, when my wife called my phone, it was answered by a stranger who said the number had been allocated to her when she bought a phone in February. After numerous complaints we were promised that I would be given a new number and my credit would be restored but two weeks on we are still waiting, I’ve received a call for the stranger and my credit is now 1p. JS, Ashreigny, Devon
EE blames an “isolated technical error” which left you “without service”. Quite how this allocated your number and, presumably, your credit to someone else, as well as invalidating four sim cards, it can’t explain. Nor does it clarify why it took media intervention to rescue you but it’s decided to give you £250 for the inconvenience.
If you need help email Anna Tims at your.problems@observer.co.uk or write to Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU. Include an address and phone number.
Posted by sysadmin | Posted on 07-04-2013
Category : Business
Tags: allocated, consumer, features, invalid, message, number, observer, orange, rights, the observer, tims
All EE will say is an ‘isolated technical error’ is to blame
I bought a mobile phone for emergency use only from Orange, now EE, in 2011 and retained my old phone number. In January this year a message claimed the sim card was invalid. A new one was fitted, but the same problem occurred. I was told the phone was faulty and bought a new handset. Within days messages warned the sim card was invalid and simultaneously showed my credit as being £62.50 and 40p. Again the problem was fixed and again it recurred. Then, when my wife called my phone, it was answered by a stranger who said the number had been allocated to her when she bought a phone in February. After numerous complaints we were promised that I would be given a new number and my credit would be restored but two weeks on we are still waiting, I’ve received a call for the stranger and my credit is now 1p. JS, Ashreigny, Devon
EE blames an “isolated technical error” which left you “without service”. Quite how this allocated your number and, presumably, your credit to someone else, as well as invalidating four sim cards, it can’t explain. Nor does it clarify why it took media intervention to rescue you but it’s decided to give you £250 for the inconvenience.
If you need help email Anna Tims at your.problems@observer.co.uk or write to Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU. Include an address and phone number.