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Chase Bank Limits Cash Withdrawals, Bans International... Before you read this report, remember to sign up to http://pennystockpaycheck.com for 100% free stock alerts Chase Bank has moved to limit cash withdrawals while banning business customers from sending...

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Richemont chairman Johann Rupert to take 'grey gap... Billionaire 62-year-old to take 12 months off from Cartier and Montblanc luxury goods groupRichemont's chairman and founder Johann Rupert is to take a year off from September, leaving management of the...

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Cambodia: aftermath of fatal shoe factory collapse... Workers clear rubble following the collapse of a shoe factory in Kampong Speu, Cambodia, on Thursday

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Spate of recent shock departures by 50-something CEOs While the rising financial rewards of running a modern multinational have been well publicised, executive recruiters say the pressures of the job have also been ratcheted upOn approaching his 60th birthday...

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UK Uncut loses legal challenge over Goldman Sachs tax... While judge agreed the deal was 'not a glorious episode in the history of the Revenue', he ruled it was not unlawfulCampaign group UK Uncut Legal Action has lost its high court challenge over the legality...

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Jamie Dimon’s likely successor will not impress critics

Category : Business

JPMorgan Chase’s likely CEOs-in-waiting come from the part of the bank that makes regulators and investors most nervous.

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Openreach leaves customers unconnected and angry

Category : Business

Frustration over endless waits for Openreach to instal phone lines is made worse by being unable to complain directly

Letters about the unreliability and inscrutability of Openreach, the division of BT which, in theory, provides access to the national phone network, has unleashed a torrent of woe from readers stranded, often for months, without phones. The complaints have a common thread: Openreach is unanswerable to the customers it lets down because grievances must be channelled through their own service provider, some of whom seem equally unable to communicate with the company they rely on to install new lines.

MN of London

has been waiting since November for his Sky telephone and broadband to be installed: “Appointments have been made, and each time the engineer failed to show. In desperation, I cancelled my contract with Sky and placed a new order with BT in February. I’m still waiting and was recently asked by an amused BT operative what life is like without a phone line.”

Primus customer VC of Althorne, Essex,

lost her line in January and is still awaiting reconnection. “We feel powerless before these faceless organisations,” she says. Londoner LN-C has also been waiting since January for a new line. Engineers have either turned up with the wrong parts or qualifications, arrived unannounced and were unable to gain access or did not come at all. “We have wasted more than 40 hours waiting for BT to show up, or telephoning them to complain. BT’s delays are also costing me thousands of pounds in lost productive working hours as we are unable to conduct our business effectively without the internet,” she writes. “One of the telephone lines awaiting installation is for our Dualcom alarm system, which is necessary to comply with our insurance requirements.”

SC of Colwyn Bay, Conwy

ordered a new line through Sky in January and was told she would have to wait seven weeks. Snow meant the engineer was a no-show and she was told the next available appointment was in May: “We have been told that you can’t contact Openreach, you have to go through our provider – Sky – but then all Sky will say is ‘sorry’ this is the first available appointment.”

SC of London

complained to his provider Zen of a slow broadband connection in December. “Zen has been fighting hard to get Openreach to resolve the issue… Openreach has no telephone number or email address for end user complaints and insists we must go through our ISPs. It seems absurd that Openreach has been set up as a monopoly supplier of the communications infrastructure without there being any way for the end user to complain to them directly about their services, or for there to be an external body to which we can seek redress.”

Telecoms regulator Ofcom tells me it doesn’t publish complaints about Openreach as the number is so small. Of course it is. Because of Ofcom rules, Openreach gets to skulk behind the service providers who have to deal with customer complaints on its behalf. However, even Ofcom has realised that Openreach’s performance has “deteriorated” since the summer and it is reviewing the wholesale access market – ie Openreach’s monopoly on installations agreed with Ofcom in 2006 – to enable service providers to access BT’s national network. It is planning to introduce new rules such as payouts for customers who suffer delays.

Meanwhile, Openreach blames last year’s wet weather for a backlog of delays, including SC of Conwy’s five-month wait (her appointment was brought forward a month thanks to press office muscle) and says it has appointed 1,000 new engineers and carried out 1.7m visits in the last quarter. It blames MN’s saga on the fact that both Sky and BT coincidentally committed an “administrative error” when processing the order. His line has now been installed.

VC is the victim of a faulty telephone pole, which requires input from the electricity company and the council to remedy. The council also had to be invoked in LN-C’s case because it had concreted over relevant manhole covers and she now has a working line. SC of London apparently suffered delays because of the technical complexity of the problem which necessitated several visits.

Although customers’ contracts are with their own service provider rather than Openreach, it’s worth complaining to Ofcom if Openreach irks you. While unable to intervene on an individual basis, it will add it to the growing tally. For mediation when you reach deadlock, turn to the telecommunications ombudsman,

Apple’s yield hits 2.625% as shares plummet to 2011 levels

Category : Business

Waiting for Tim Cook to increase Apple’s dividend yield? Today the market did it for you.

See more here: Apple’s yield hits 2.625% as shares plummet to 2011 levels

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Obama’s second inauguration – San Francisco Chronicle

Category : Stocks


San Francisco Chronicle
Obama's second inauguration
San Francisco Chronicle
US President Barack Obama waves after taking the oath of office during the 57th Presidential Inauguration ceremonial swearing-in at the US Capitol on January 21, 2013 in Washington, DC. The oath was administered by US Supreme Court Chief Justice
2013 inauguration: Waiting, watching, bearing witnessWashington Post
First lady Inauguration Day fashionCBS News
Inauguration Day quotesDetroit Free Press
The Detroit News

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Dell ‘deal’ more about questions than answers

Category : Business

Waiting for the Dell buyout that may never come…

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Marks & Spencer’s Bolland buys some more time – again

Category : Business

Waiting for the Bolland-inspired revival at M&S is turning into a marathon and its rivals are much further down the track

It’s a triumph! Marks & Spencer achieved no growth in same-store sales in the UK in the three months to September and profits for the half-year fell 10% to £290m.

Not impressed? Nor should you be. Waiting for the Marc Bolland-inspired revival at M&S is turning into a marathon. We’re more than two years into his reign but we’ve yet to see evidence that the vast sums of capital being thrown at the ambition of becoming an “international multi-channel retailer” will prove financially invigorating.

The dividend is flat, return on capital is slipping and, to Bolland’s discomfort, rivals in the transformation stakes are much further down the track. John Lewis, using its Waitrose stores as additional pick-up points, is on a roll. Next embarked on the multi-channel lark two decades ago via its Directory business. Then there’s Asos, attracting the younger online fashion shoppers that M&S would love to have.

The key point about M&S’s half-year figures, however, is that the second quarter was much better than the first. Static like-for-like sales on the home front is a clear improvement on going backwards by 2.8%. That’s the modest success that should (for the time being) stop the muttering about the knives being out for Bolland.

How much time does he have? Well, it’s clearer how long he’d like. In general merchandise, which is where the problems are concentrated (like-for-like sales were 4.3% lower over the six months), he’s shuffled the management pack and is promising that customers will see the benefits “from next summer.”

That amounts to a plea by Bolland for judgment on his expensive overhaul of the new celeb-free M&S to be deferred for at least a year. If Christmas doesn’t yield a fresh setback, he’ll probably get it, if only because shareholders signed up to a plan that was always described as a three-year job. But Christmas had better be good.

Facebook down 4% as employees sell stock

Category : Stocks

After waiting two days for markets to reopen following Hurricane Sandy, Facebook employees took advantage of the vesting of restricted stock units to unload shares. Volume was extremely heavy.

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GenCorp (GY) and United Technologies (UTX) have received requests for additional information from the FTC in connection with [[GY]]’s proposed acquisition of the Rocketdyne division of [[UTX]]. The requests extend the waiting period during which the…

Category : Stocks

GenCorp (GY) and United Technologies (UTX) have received requests for additional information from the FTC in connection with GY‘s proposed acquisition of the Rocketdyne division of UTX. The requests extend the waiting period during which the parties may not close the acquisition until 30 days after both companies have complied with the requests. GY now expects to close the acquisition in H113. Post your comment!

Excerpt from: GenCorp (GY) and United Technologies (UTX) have received requests for additional information from the FTC in connection with [[GY]]’s proposed acquisition of the Rocketdyne division of [[UTX]]. The requests extend the waiting period during which the…

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Another Funny Samsung Ad Ridicules Apple iPhone Fans – Forbes

Category : Stocks


NEWS.com.au
Another Funny Samsung Ad Ridicules Apple iPhone Fans
Forbes
It ran one last November for its Galaxy S II smartphone that portrayed Apple fanboys and girls as blindly obedient doofuses. It ran another for the S II in January during the Super Bowl that portrayed Apple fanboys and girls as blindly obedient
Samsung 'disappointed' by US judge's tablet rulingTimes of India
Samsung pokes fun at people waiting in line for iPhone 5Los Angeles Times
Judge Leaves US Sales Ban on Samsung Tablet IntactABC News
NBCNews.com (blog)
all 1,053 news articles

Apple: Pre-ordering a $700 stock price

Category : Business, Stocks

Apple’s stock is oh so close to $700. And despite iffy reviews of the iPhone 5, at least two million people are waiting for it.

Go here to see the original: Apple: Pre-ordering a $700 stock price

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